Fleet Telematics & Operations Support Specialist II

Fleet Services by Cox Automotive; Carmel (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Fleet Services by Cox Automotive in Carmel, Indiana, is seeking a Fleet Operations Support Specialist II. This role focuses on managing and supporting driver service platforms, specifically through telematic program support. You will engage in asset management, customer support, invoicing, reporting, and drive growth initiatives.

The ideal candidate has experience in customer service, asset management, and telematics, alongside strong communication and MS Excel skills.

Qualifications

• 3 years’ experience in a related field or equivalent experience.
• Experience in asset, client, or account management preferred.
• Strong proficiency with Microsoft Office programs, especially Excel.

Responsibilities

• Manage procurement and warranty process for telematic devices.
• Consult with stakeholders for reporting to maximize program value.
• Ensure billing accuracy and timely processing of payment.

Skills

Customer service skills

Communication skills

Interpersonal skills

Data analysis

Microsoft Excel

Vendor management

Education

High School Diploma/GED

Job description

Fleet Services by Cox Automotive in Carmel, Indiana, is seeking a Fleet Operations Support Specialist II. This role focuses on managing and supporting driver service platforms, specifically through telematic program support. You will engage in asset management, customer support, invoicing, reporting, and drive growth initiatives.

The ideal candidate has experience in customer service, asset management, and telematics, alongside strong communication and MS Excel skills.