Fleet Support Technician: Unix/Linux & Vehicle Ops

TRUCKING PEOPLE

Austin (TX)

On-site

USD 57,308,000 - 68,770,000

Full time

11 days ago

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Job summary

TRUCKING PEOPLE is seeking a Unix Support Specialist in Austin to keep an autonomous vehicle fleet running safely and efficiently. This role blends technical troubleshooting with hands-on operational work in a fast-paced environment.

The ideal candidate has at least 1 year of technical support experience, is comfortable with Unix/Linux command line, and can document issues clearly while collaborating with operations and engineering teams. Onsite role with full-time hours.

Qualifications

  • At least 1 year of technical support or related experience.
  • Comfortable using Unix/Linux command line on a daily basis.
  • Strong written and verbal communication skills.
  • Experience with ticketing systems and documenting issues clearly.

Responsibilities

  • Serve as the first point of contact for technical issues from vehicle operators and safety drivers.
  • Troubleshoot, document, and elevate technical issues to engineering teams.
  • Use Unix/Linux command-line tools to review logs and assist with diagnostics.
  • Monitor fleet readiness, charging status, and operational health.
  • Perform vehicle startup and shutdown procedures.
  • Support vehicle dispatch and return operations.
  • Conduct basic hardware checks including cable connections and onboard equipment.
  • Move vehicles around the facility when needed.
  • Maintain accurate documentation in ticketing systems.
  • Collaborate with engineering and operations teams to resolve issues quickly.

Skills

Troubleshooting
Unix/Linux command line
Documentation
Communication
Multi-tasking

Tools

Slack
Jira
YouTrack
ServiceNow
Zendesk

Job description

TRUCKING PEOPLE is seeking a Unix Support Specialist in Austin to keep an autonomous vehicle fleet running safely and efficiently. This role blends technical troubleshooting with hands-on operational work in a fast-paced environment.

The ideal candidate has at least 1 year of technical support experience, is comfortable with Unix/Linux command line, and can document issues clearly while collaborating with operations and engineering teams. Onsite role with full-time hours.

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