Technical Support Specialist – Autonomous Vehicle

TRUCKING PEOPLE; Austin (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

Trucking People in Austin, TX seeks motivated Support Specialists for our autonomous vehicle operations. You will monitor day-to-day technical operations, troubleshoot with Unix commands, and help keep the fleet mission-ready in a fast-paced setting.

Role requires 1 year of technical/operations support, experience with Jira and Slack, and a valid driver’s license (3+ years). Schedule is Monday–Friday, pay rate $20.00–$24.00 per hour.

Qualifications

• At least 1 year of experience in technical and operations support.
• Proficiency with Unix commands and utilities.
• Direct experience using Slack and Jira for workflow management.
• Proven ability to stay organized while handling parallel requests.
• Valid driver’s license held for a minimum of 3 years.

Responsibilities

• Monitor and support day-to-day technical operations of an autonomous vehicle fleet.
• Utilize Unix command line environments daily to troubleshoot and manage systems.
• Perform hands-on vehicle readiness checks, including basic cable reconnections.
• Manage and organize multiple service requests via ticketing systems like Jira.
• Maintain clear and proactive communication with the team using Slack.
• Assist with occasional vehicle movement within the garage facility.

Skills

Unix command line

Organizational skills

Communication

Tools

Jira

Slack

Job description

About the Role

Trucking People is seeking motivated and reliable Support Specialists to join our client's autonomous vehicle operations in Austin, TX. In this role, you will be at the forefront of cutting-edge technology, managing day-to-day technical operations and ensuring the fleet remains mission-ready. We are looking for tech-savvy individuals who thrive in fast-paced environments and communicate with clarity.

Key Responsibilities

• Monitor and support day-to-day technical operations of an autonomous vehicle fleet.
• Utilize Unix command line environments daily to troubleshoot and manage systems.
• Perform hands-on vehicle readiness checks, including basic cable reconnections.
• Manage and organize multiple service requests via ticketing systems like Jira.
• Maintain clear and proactive communication with the team using Slack.
• Assist with occasional vehicle movement within the garage facility.

Requirements

• At least 1 year of experience in technical and operations support.
• Proficiency with Unix commands and utilities.
• Direct experience using Slack and Jira for workflow management.
• Proven ability to stay organized while handling parallel requests.
• Valid driver’s license held for a minimum of 3 years.

Compensation & Scheduling

Pay Rate: $20.00 - $24.00 per hour

Schedule: Five-day work week Monday - Friday