Fleet Services Liaison & Operations Assistant

City of New York; New York (NY); On-site; USD 29,000 - 32,000; Full time

Job summary

The City of New York's DEP Fleet Services Division is seeking a Community Assistant to support fleet operations, vehicle maintenance coordination, and data entry in a front-line role based in NYC. The position emphasizes customer service for fleet clients, scheduling, and reporting responsibilities.

No formal education is required; candidates must understand and be understood in English. On-site duties include processing registrations, managing the EZ Pass system, assisting in emergencies, and

Qualifications

• No formal education or experience required; ability to understand simple instructions.
• Candidates must understand and be understood in English.

Responsibilities

• Provide customer service for external/internal fleet service clients.
• Assist in the development of Standard Operating Procedures (SOPs) for internal Fleet Service processes.
• Assist in the scheduling/delivery/pick up of DEP vehicles/equipment for repairs.
• Assist in processing DMV registrations for the agency’s vehicles.
• Assist in data entry and reporting; update and maintain records as well as prepare fleet reports and analysis.
• Manage and maintain EZ Pass system including processing invoices, payments and follow-ups with vehicle coordinators.
• Help organize special events and respond to emergencies when needed.
• Assist in general automotive services as needed.

Job description

The City of New York's DEP Fleet Services Division is seeking a Community Assistant to support fleet operations, vehicle maintenance coordination, and data entry in a front-line role based in NYC. The position emphasizes customer service for fleet clients, scheduling, and reporting responsibilities.

No formal education is required; candidates must understand and be understood in English. On-site duties include processing registrations, managing the EZ Pass system, assisting in emergencies, and