Fleet Operations Liaison for Public Service

DEPT OF ENVIRONMENT PROTECTION; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

New York City Department of Environmental Protection (DEP) seeks a Community Assistant to support fleet services. You will provide customer service for internal and external clients, assist in SOP development, and help schedule vehicle and equipment repairs across DEP operations.

The role emphasizes strong organizational skills, attention to records, and basic automotive support, with opportunities to assist in DMV registrations, EZ Pass management, and incident reporting within a large

Qualifications

• No formal education or experience requirements for this position; ability to understand and carry out simple instructions.
• Candidates must be able to understand and be understood in English.
• Preferred: NYS Driver’s license.
• Strong verbal, written, and conflict management skills helpful.
• Proficiency in Microsoft Office Suite and basic data entry.

Responsibilities

• Provide customer service for external/internal fleet service clients.
• Assist in the development of Standard Operating Procedures (SOPs) for internal Fleet Service processes.
• Assist in scheduling delivery/pick up of DEP vehicles/equipment for repairs.
• Assist in processing DMV registrations for the agency’s vehicles.
• Assist in data entry and reporting; update and maintain records as well as prepare fleet reports and analysis using computer systems.
• Manage and maintain EZ Pass system including processing invoices, payments and following up with vehicle coordinators.
• Help organize special events and respond to emergencies when needed.
• Assist in general automotive services as needed.

Skills

Customer service

Microsoft Office

Communication

Time management

English proficiency

Tools

Fleet management software

Job description

New York City Department of Environmental Protection (DEP) seeks a Community Assistant to support fleet services. You will provide customer service for internal and external clients, assist in SOP development, and help schedule vehicle and equipment repairs across DEP operations.

The role emphasizes strong organizational skills, attention to records, and basic automotive support, with opportunities to assist in DMV registrations, EZ Pass management, and incident reporting within a large