Fleet Services Coordinator II: Scheduling & Customer Success

Cox Automotive Inc.; New York (NY); On-site; USD 25,030 - 37,622; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Volunteer time off

Job summary

Cox Automotive Inc. is seeking a Fleet Services Coordinator II in New York, NY, to support company growth. This position involves managing the maintenance transaction lifecycle and ensuring excellent service for customers.

Candidates should have a high school diploma and experience in related fields, with strong communication and problem-solving skills. The role offers an hourly pay of $18.17 to $27.31, with additional benefits including paid time off.

Qualifications

• 3 years’ experience in a related field, or equivalent combination of education and experience.
• Ability to communicate effectively with all organizational levels.
• Experience in collaboration and relationship-building across functions.

Responsibilities

• Manage maintenance transaction lifecycle from origination to repair technician custody.
• Document each customer contact accurately in Cox Fleet systems.
• Provide excellent customer service for internal and external calls.

Skills

Excellent verbal and written communication skills

Organizational skills

Strong Excel and data entry skills

Problem-solving skills

Knowledge of the trucking industry

Education

High School Diploma/GED

Tools

Cox Fleet IT Systems (Web Wrench, MobileFrame, RO Writer)

Job description

Cox Automotive Inc. is seeking a Fleet Services Coordinator II in New York, NY, to support company growth. This position involves managing the maintenance transaction lifecycle and ensuring excellent service for customers.

Candidates should have a high school diploma and experience in related fields, with strong communication and problem-solving skills. The role offers an hourly pay of $18.17 to $27.31, with additional benefits including paid time off.