Remote Fleet Services Specialist II - Scheduling & Support

CAI Cox Automotive Corp Svcs., LLC; New York (NY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health care insurance

401(k) retirement planning

Job summary

CAI Cox Automotive Corp Svcs., LLC is seeking a Fleet Client Services Specialist II in New York, NY. The role involves managing the maintenance lifecycle of fleet vehicles, ensuring excellent customer service, and documentation in Cox Fleet systems.

The ideal candidate has a High School Diploma/GED with 3 years of relevant experience. Strong communication and organizational skills are essential. The position offers the possibility of remote work, given the candidate resides in the specified area.

Qualifications

• 3 years’ experience in a related field or equivalent
• Ability to communicate effectively at all organizational levels
• Knowledge of the trucking industry or fleet maintenance

Responsibilities

• Manage the maintenance transactions lifecycle
• Document customer contacts in Cox Fleet systems
• Provide customer service for internal and external calls

Skills

Communication skills

Organizational skills

Excel proficiency

Problem-solving skills

Customer service experience

Education

High School Diploma/GED

Tools

Cox Fleet IT Systems

Web Wrench

MobileFrame

RO Writer

Job description

CAI Cox Automotive Corp Svcs., LLC is seeking a Fleet Client Services Specialist II in New York, NY. The role involves managing the maintenance lifecycle of fleet vehicles, ensuring excellent customer service, and documentation in Cox Fleet systems.

The ideal candidate has a High School Diploma/GED with 3 years of relevant experience. Strong communication and organizational skills are essential. The position offers the possibility of remote work, given the candidate resides in the specified area.