Fleet Service & Parts Coordinator II

Ryder System, Inc.; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Ryder System, Inc. in Orlando, FL is seeking a Customer Service Coordinator to support shop management through timely communications, scheduling, and maintenance file management.

The role emphasizes accurate communication, scheduling PMs, and keeping vehicle status updates current. The position also covers parts inventory planning, warranty handling, and coordination with rental counters, vendors, and customers.

Qualifications

• 3+ years in customer service with issue resolution experience
• Strong written and verbal communication abilities
• Ability to handle accounts payable and clerical tasks within shop operations

Responsibilities

• Improve customer communications and meet expectations
• Interface with customers to resolve issues and ensure satisfaction
• Schedule PMs, follow ups, and vehicle status updates
• Coordinate with rental counter on repairs and substitutes
• Manage parts inventory planning, ordering, and receiving
• Process accounts payable and repair orders
• Maintain repair files and organize the shop area

Skills

Customer service

Communication

Organization

Attention to detail

Decision making

Education

HS Diploma/GED

Tools

Spreadsheet software

Word processing

Job description

Ryder System, Inc. in Orlando, FL is seeking a Customer Service Coordinator to support shop management through timely communications, scheduling, and maintenance file management.

The role emphasizes accurate communication, scheduling PMs, and keeping vehicle status updates current. The position also covers parts inventory planning, warranty handling, and coordination with rental counters, vendors, and customers.