Fleet Service Advisor — Estimates, Invoicing & Tech Liaison

L.A. Fleet Care Inc.; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A fleet management company in Los Angeles is seeking an enthusiastic Service Advisor/Service Writer to join their team. The ideal candidate will possess outstanding customer service skills, the ability to multitask, and effective communication abilities. This role involves creating work orders, managing a schedule for repairs, and building strong relationships with both customers and technicians. A rewarding opportunity for those eager to make an impact in a supportive environment.

Qualifications

• Ability to create work orders and estimates.
• Experience with closing/invoicing work orders.
• Exposure to online payment portals is a plus.

Responsibilities

• Maintain efficient scheduling of repairs.
• Communicate effectively and timely with customers.
• Build relationships with technicians and customers.

Skills

Leadership qualities

Outstanding customer service skills

Ability to multitask

Organizational skills

Effective communication

Basic to advanced mechanical/technical knowledge

Spanish speaking

Job description

A fleet management company in Los Angeles is seeking an enthusiastic Service Advisor/Service Writer to join their team. The ideal candidate will possess outstanding customer service skills, the ability to multitask, and effective communication abilities. This role involves creating work orders, managing a schedule for repairs, and building strong relationships with both customers and technicians. A rewarding opportunity for those eager to make an impact in a supportive environment.