Fleet Service Advisor: Customer-Centric & Diagnostic Expert

SVT Fleet Solutions; Escondido (CA); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

401k with matching

Health, Dental & Vision Insurance

Paid Vacation Days

Job summary

SVT Fleet Solutions in Escondido, California is seeking a Service Advisor to manage customer relations regarding truck maintenance. This role involves greeting customers, understanding their vehicle issues, and generating service orders. You will need to maintain customer records and ensure vehicle repairs are done on time.

Candidates should possess great problem-solving skills and technical knowledge of trucks. Full-time position offers $30-$40 per hour, competitive benefits, and supports a positive work culture.

Qualifications

• Proven technical expertise.
• Knowledge of trucks and parts.
• Excellent problem-solving skills.
• Strong organizational skills.
• Able to work in fast-paced environment.

Responsibilities

• Greets customers and communicates status of trucks.
• Generates service and repair orders.
• Maintains customer rapport and records.
• Verifies warranty and service contract coverage.

Skills

Technical expertise

Knowledge of trucks and parts

Problem-solving skills

Organizational skills

Customer service skills

Job description

SVT Fleet Solutions in Escondido, California is seeking a Service Advisor to manage customer relations regarding truck maintenance. This role involves greeting customers, understanding their vehicle issues, and generating service orders. You will need to maintain customer records and ensure vehicle repairs are done on time.

Candidates should possess great problem-solving skills and technical knowledge of trucks. Full-time position offers $30-$40 per hour, competitive benefits, and supports a positive work culture.