Fleet Operations General Manager

Confidential; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with 4% match

Unlimited PTO

Paid holidays

Employee Assistance Program

Job summary

Confidential is seeking a General Manager to oversee daily operations, manage a driver team and implement strategies that improve performance. The role requires leadership, decision-making and the ability to monitor metrics in a fast-paced environment.

You will supervise drivers, develop SOPs, and serve as the primary point of contact with the client. The position emphasizes safety, compliance, and continuous staff development to meet client needs and company goals.

Qualifications

• 5+ years of experience in Operations Management.
• Excellent organization and time management in a fast-paced environment.
• Strong written and verbal communication and interpersonal skills.
• Proficient with Google Workspace and Microsoft Office.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise daily activities of all drivers and develop SOPs per client and company policies.
• Be the main client contact and attend meetings as needed.
• Make staffing and coverage decisions and communicate with team and client management.
• Hire, interview, train and develop new drivers.
• Ensure compliance with all company policies.
• Report and follow up on maintenance issues with vendors.
• Review onsite records, reports and inspections for accuracy and completeness.
• Promote safety awareness and improve morale.
• Conduct work area inspections and assist in investigations of incidents.
• Analyze ridership data and suggest route changes.
• Attend weekly client meetings and respond to client feedback.

Skills

Organizational Skills

Communication Skills

Google Workspace

Microsoft Office

Teamwork

Education

Bachelor’s degree or equivalent

Job description

Confidential is seeking a General Manager to oversee daily operations, manage a driver team and implement strategies that improve performance. The role requires leadership, decision-making and the ability to monitor metrics in a fast-paced environment.

You will supervise drivers, develop SOPs, and serve as the primary point of contact with the client. The position emphasizes safety, compliance, and continuous staff development to meet client needs and company goals.