Local Operations Leader - Transportation & Logistics

Confidential; Lehigh Acres (FL); On-site; USD 95,000 - 150,000; Full time

Job summary

Confidential is seeking a hands-on General Manager to lead a local transportation and logistics operation. You will drive performance, develop teams, and cultivate customer partnerships while maintaining a culture of safety and accountability.

The role requires a track record of managing P&L, budgeting, and strategic execution to grow revenue and improve efficiency. A servant leadership approach and strong ethics are expected to guide daily operations and community impact.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field or 10+ years of comparable experience.
• 3+ years of supervisory or management experience with P&L oversight.
• Proven ability to deliver strong customer service, safety, and operational results.
• Demonstrated leadership in developing and retaining high-performing teams, with strategic financial acumen.

Responsibilities

• Own the overall performance, operations, and results of the local operation.
• Lead, coach, mentor, and develop a diverse team across operations, dispatch, fleet, maintenance, safety, and administration.
• Build a customer-focused culture centered on service excellence, strong partnerships, and customer retention.
• Develop and execute operating plans aligned with broader business goals.
• Manage budgets and participate in annual operating plans, forecasting, and business reviews.
• Develop short- and long-term strategies to drive revenue growth, profitability, and operational performance.
• Take ownership of the operation's P&L and financial results.
• Partner with regional leadership to address operational challenges, resource needs, and business priorities.
• Build and maintain strong relationships with customers, employees, community organizations, vendors, and business partners.
• Regularly review service quality and operational performance and identify opportunities for improvement.
• Establish and maintain a strong culture of safety, accountability, and high-quality service.
• Identify safety and operational risks and take appropriate corrective action.
• Support business development and sales initiatives, including proposals, customer growth, and new business opportunities.
• Lead by example with integrity, professionalism, accountability, and strong ethical business practices.

Skills

Leadership

P&L oversight

Customer service

Safety

Budgeting

Strategy & planning

People development

Contract/RFP knowledge

Bilingual

Education

Bachelor's degree in Business Administration

10+ years of experience

MBA preferred

Job description

Confidential is seeking a hands-on General Manager to lead a local transportation and logistics operation. You will drive performance, develop teams, and cultivate customer partnerships while maintaining a culture of safety and accountability.

The role requires a track record of managing P&L, budgeting, and strategic execution to grow revenue and improve efficiency. A servant leadership approach and strong ethics are expected to guide daily operations and community impact.