Fleet Leader: Driver Performance & Operations

U.S. Xpress, Inc.; Ellenwood (GA); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Employee Stock Purchase Plan

Short Term Incentive Program

Job summary

U.S. Xpress, Inc. in Ellenwood, GA is seeking an Operations Leader to manage Driver Leaders and driver/tractor performance to ensure top-tier service for customers.

The role oversees scheduling, KPI-based performance, coaching, and mentorship, promoting safe operations while addressing varied business needs. Qualified candidates have a Bachelor’s degree or equivalent experience and 3+ years in Operations (Customer Service, Fleet Management, or Load Planning), with knowledge of DOT hours of

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 3+ years in Operations including Customer Service, Fleet Management, or Load Planning.
• Knowledge of DOT hours of service and how they apply to a Driver
• XPM / Qtops (AS-400)

Responsibilities

• Manage a community of Driver Leaders whose duties include management of Drivers and tractors to ensure success is achieved for customers and Drivers.
• Manage work schedules including coverage for holidays, sick days, etc. for all employees
• Monitor employee and Driver performance through KPI and soft-skill management
• Enhance employee performance through coaching, mentoring and documentation
• Managing Driver’s performance while promoting safe operations
• Monitor freight assigned to Drivers in order to ensure the highest level of service to our customers
• Lead team with strong work ethic & integrity
• Fill-in for other business needs, as warranted
• Monitor and Manage KPI’ for P&L Fuel Management, and Utility

Skills

Critical Thinking

Judgment & Decision Making

Active Listening

Complex Problem Solving

Time Management

Active Learning

Oral Comprehension & Expression

Problem Sensitivity

Deductive Reasoning

Inductive Reasoning

Self-Motivation

Multi-Tasking

Education

Bachelor’s degree or equivalent work experience

Job description

U.S. Xpress, Inc. in Ellenwood, GA is seeking an Operations Leader to manage Driver Leaders and driver/tractor performance to ensure top-tier service for customers.

The role oversees scheduling, KPI-based performance, coaching, and mentorship, promoting safe operations while addressing varied business needs. Qualified candidates have a Bachelor’s degree or equivalent experience and 3+ years in Operations (Customer Service, Fleet Management, or Load Planning), with knowledge of DOT hours of