Fleet Operations Lead — Driver Performance

Xpresstechfreight; Morehead (KY); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Employee Stock Purchase Plan

Paid Holidays

Short Term Incentive Program

Employee Assistance Program

Job summary

U.S. Xpress is seeking an Account Supervisor II to lead and develop drivers for assigned accounts. You will address customer service issues, ensure on-time shipments, and optimize safety metrics. The role emphasizes proactive coaching, strong relationships, and effective communication across teams.

You will work in a professional office environment with standard corporate benefits and a focus on operational excellence within the transportation industry.

Qualifications

• High school diploma or equivalent required.
• Experience supervising drivers and coordinating with operations.
• Familiarity with DOT regulations and safety standards.

Responsibilities

• Supervise and develop drivers for assigned accounts and address customer service issues.
• Promote safety metrics and key performance indicators.
• Coordinate driver loads and manage equipment utilization for on‑time service.
• Communicate effectively with customers, drivers and internal teams.
• Perform yard duties and support other departments as needed.

Skills

DOT regulations knowledge

driver supervision

customer service

coaching drivers

communication

safety metrics

Education

High school diploma or equivalent

Tools

AS400

XPM

Job description

U.S. Xpress is seeking an Account Supervisor II to lead and develop drivers for assigned accounts. You will address customer service issues, ensure on-time shipments, and optimize safety metrics. The role emphasizes proactive coaching, strong relationships, and effective communication across teams.

You will work in a professional office environment with standard corporate benefits and a focus on operational excellence within the transportation industry.