Fleet Dispatch Specialist

ALS TOWING & STORAGE Inc; Oak Grove (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Al's Towing and Storage in Sterling, VA is seeking a Fleet Dispatcher to keep trucks loaded, on schedule, and compliant. You will assign loads, route drivers, and resolve issues in real time, serving as the main liaison between drivers, customers, brokers, and the operations team.

Responsibilities include load planning, driver support, fleet safety, and timely communications. The role reports to Dispatch Manager/Operations Manager and requires flexibility for day and night shifts.

Qualifications

• High school diploma or GED required.
• 1+ year of dispatch, logistics, or transportation operations experience.
• Working knowledge of FMCSA hours-of-service rules and ELD requirements.
• Strong geography and map-reading skills across service region.

Responsibilities

• Load planning and assignment: assign loads to drivers based on location, equipment, hours of service, and delivery windows.
• Build efficient routes to cut empty miles, fuel costs, and tolls.
• Book and confirm pickup and delivery appointments with shippers and receivers.
• Driver communication and support: act as driver’s first point of contact; track trucks via ELD/GPS; reroute around delays.
• Customer service: provide accurate ETAs and delay notices; resolve issues quickly.
• Compliance and safety: plan loads within FMCSA hours-of-service; flag gaps; report incidents.
• Records and reporting: keep load status and documents current in the TMS; collect BOLs and PODs.

Skills

Load planning

Communication

Multitasking

Geography/map-reading

Problem solving

Education

High school diploma or GED

Associate's or Bachelor's degree in logistics or business

Tools

TMS (McLeod/TMW/Samsara)

ELD/telematics

Load boards (DAT/Truckstop)

Microsoft 365

Job description

Al's Towing and Storage in Sterling, VA is seeking a Fleet Dispatcher to keep trucks loaded, on schedule, and compliant. You will assign loads, route drivers, and resolve issues in real time, serving as the main liaison between drivers, customers, brokers, and the operations team.

Responsibilities include load planning, driver support, fleet safety, and timely communications. The role reports to Dispatch Manager/Operations Manager and requires flexibility for day and night shifts.