Fleet Dispatch Coordinator - Logistics & Driver Support

Gulf Winds International; La Porte (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Fleet Coordinator to provide day-to-day dispatch support at the Houston Terminal (La Porte, TX). The role focuses on load visibility, driver communication, and updating operations systems to help execute the daily dispatch plan.

The ideal candidate is organized, customer-focused, and eager to learn transportation and logistics. A high school diploma and at least one year in a customer-facing or logistics environment are required.

Qualifications

• 1 year or more in a customer-facing, service-oriented, or logistics environment.

Responsibilities

• Serve as the first point of contact for drivers requiring basic operational support and troubleshooting.
• Escalate equipment, safety, service, or operational issues to Dispatch or Terminal Leadership as needed.
• Maintain accurate and timely load status updates in the Transportation Management System (TMS).
• Monitor equipment inventory, availability, and release status to support dispatch planning.
• Communicate dispatch plan updates, schedule changes, and load information to drivers.
• Provide load status updates to Customer Service, Scheduling, Planning, and other internal stakeholders.
• Compile and distribute operational reports and performance metrics for management review.
• Assist in tracking service performance, load completion, and operational exceptions.
• Support dispatchers in managing daily fleet activity and workload prioritization.
• Promote and reinforce current company safety initiatives and topics with drivers and team members.
• Maintain professional communication with drivers, customers, vendors, and internal departments.

Skills

Customer service

Communication

Multitasking

Detail orientation

Problem solving

Logistics knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Gulf Winds International, Inc. is seeking a Fleet Coordinator to provide day-to-day dispatch support at the Houston Terminal (La Porte, TX). The role focuses on load visibility, driver communication, and updating operations systems to help execute the daily dispatch plan.

The ideal candidate is organized, customer-focused, and eager to learn transportation and logistics. A high school diploma and at least one year in a customer-facing or logistics environment are required.