Fleet Dispatcher Associate – Driver Support & Logistics Ops

Gulf Winds International Inc.; La Porte (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Gulf Winds International Inc. in La Porte, TX, is seeking an entry-level Fleet Coordinator to support the Dispatch team.

In this in-person role, you will help maintain load visibility, communicate with drivers, and assist with updating the daily dispatch plan. The ideal candidate is highly organized, customer-focused, with basic computer skills and a willingness to learn transportation and logistics operations.

Qualifications

• High School Diploma or GED required.
• 1+ year in customer-facing, service-oriented, or logistics environment preferred.
• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer proficiency, including MS Office.
• Strong attention to detail and problem-solving skills.
• Experience in customer service, hospitality, retail, transportation, logistics, or operations.

Responsibilities

• Serve as the first point of contact for drivers requiring basic operational support and troubleshooting assistance.
• Escalate equipment, safety, service, or operational issues to the appropriate Dispatcher or Terminal Leadership team when necessary.
• Maintain accurate and timely load status updates within the Transportation Management System (TMS).
• Monitor equipment inventory, availability, and release status to ensure visibility for dispatch planning.
• Communicate dispatch plan updates, schedule changes, and load information to drivers.
• Provide load status updates to Customer Service, Scheduling, Planning, and other internal stakeholders.
• Compile and distribute operational reports and performance metrics for management review.
• Assist in tracking service performance, load completion, and operational exceptions.
• Support dispatchers in managing daily fleet activity and workload prioritization.
• Promote and reinforce current company safety initiatives and safety topics with drivers and team members.
• Maintain professional communication with drivers, customers, vendors, and internal departments.
• Support terminal operations and perform additional duties as assigned.

Skills

Verbal & written communication

Multitasking

Organizational skills

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Gulf Winds International Inc. in La Porte, TX, is seeking an entry-level Fleet Coordinator to support the Dispatch team.

In this in-person role, you will help maintain load visibility, communicate with drivers, and assist with updating the daily dispatch plan. The ideal candidate is highly organized, customer-focused, with basic computer skills and a willingness to learn transportation and logistics operations.