Fleet Device Compliance Program Lead

Amazon Inc.; Nashville (TN); On-site; USD 67,000 - 117,000; Full time

Job summary

Amazon.com Services LLC is seeking a senior program manager to own device compliance and operational performance for a large rental fleet across hundreds of sites. You will turn device health data into root-cause insights and lead cross-functional partners to durable fixes, not one-off corrections.

You will drive recurring site engagement, case resolution, and operational reporting while identifying risks and elevating decisions to align with program goals in a fast-paced environment.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel skills (Pivot Tables, VLookups) and SQL.
• Experience working cross-functionally with tech and non-tech teams.

Responsibilities

• Own the compliance program for the rental vehicle fleet end to end, keeping devices installed, accounted for, and active across hundreds of sites.
• Analyze case and failure trends to identify root causes, then design and implement process improvements that reduce recurring issues.
• Lead cross-functional stakeholder groups across field operations, partner, and support teams to align priorities and drive systemic resolution.
• Own the operational reporting and device-health analysis that turn raw data into insights for leaders.

Skills

Program management

Process improvement

SQL

Excel advanced

Cross-functional collaboration

Job description

Amazon.com Services LLC is seeking a senior program manager to own device compliance and operational performance for a large rental fleet across hundreds of sites. You will turn device health data into root-cause insights and lead cross-functional partners to durable fixes, not one-off corrections.

You will drive recurring site engagement, case resolution, and operational reporting while identifying risks and elevating decisions to align with program goals in a fast-paced environment.