Fleet Device Compliance & Ops Program Manager

Amazon Inc.; Bellevue (WA); Sur place; USD 83 000 - 130 000; Plein temps

Résumé du poste

Amazon.com Services LLC in Bellevue, WA is seeking a Program Manager to own the device-compliance and operational-performance program for the rental vehicle fleet across hundreds of sites, turning device-health data into root-cause insight and driving durable fixes with cross-functional partners.

The role requires ownership mentality, the ability to simplify complex processes, and experience turning data into actionable improvements in a fast-paced environment.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvements using data and metrics.
• Advanced Excel (Pivot Tables, VLookUps) and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsabilités

• Own the compliance program for the rental vehicle fleet end to end, keeping devices installed, accounted for, and active across hundreds of sites through the recurring mechanisms you run and improve
• Analyze case and failure trends to identify root causes, then design and implement process improvements that reduce recurring issues rather than resolving them one at a time
• Lead cross-functional stakeholder groups across field operations, partner, and support teams to align priorities, drive systemic resolution, and move compliance and device utilization in the right direction
• Own the operational reporting and device-health analysis that turn raw data into the insight leaders use to make decisions across rental fleet segments
• Identify risks and blockers early, drive crisp and timely decisions, and elevate appropriately to keep the program aligned with its goals

Connaissances

Program management

Process improvement

Advanced Excel

SQL

Cross-functional

Data-driven decisions

Description du poste

Amazon.com Services LLC in Bellevue, WA is seeking a Program Manager to own the device-compliance and operational-performance program for the rental vehicle fleet across hundreds of sites, turning device-health data into root-cause insight and driving durable fixes with cross-functional partners.

The role requires ownership mentality, the ability to simplify complex processes, and experience turning data into actionable improvements in a fast-paced environment.