Fleet Coordinator: Terminal Ops & Customer Experience

ContainerPort Group; Wilmer (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

Medical, Prescription, Dental, Vision

Life, AD&D, & Disability insurance

Employee Assistance Program

401(k) plan with up to 6% company miss

Paid Time Off

Flexible work arrangements

Internal Mobility & professional dev.

Tuition assistance

Bonus Eligibility

Job summary

ContainerPort Group is looking for an energetic Fleet Coordinator to join our Dallas terminal. You will serve as the liaison between terminal operations and customer-facing teams, processing orders, quoting rates, and communicating service capabilities to ensure on-time delivery.

You should be highly organized with strong communication skills and have at least 1 year of trucking industry experience. We offer competitive pay, comprehensive benefits, and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized with strong communication skills.
• Proficiency with Microsoft Office and TMS required.

Responsibilities

• Communicating quote rates and service capabilities.
• Processing orders as they arrive.
• Providing information on shipment status, delays, and delivery times.
• Gathering feedback and proposing improvements to the customer experience.
• Entering time-sensitive order data into computer systems.
• Responding to questions quickly to exceed customer expectations.

Skills

Highly organized

Strong communication skills

1+ year trucking industry experience

Microsoft Office Suite

Familiarity with Transportation

Education

High School Diploma or GED

College Degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

ContainerPort Group is looking for an energetic Fleet Coordinator to join our Dallas terminal. You will serve as the liaison between terminal operations and customer-facing teams, processing orders, quoting rates, and communicating service capabilities to ensure on-time delivery.

You should be highly organized with strong communication skills and have at least 1 year of trucking industry experience. We offer competitive pay, comprehensive benefits, and opportunities for growth.