Dallas Fleet Coordinator - On-site, Growth & Benefits

World Group; Wilmer (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Life Insurance

AD&D

Disability Insurance

Employee Assistance Program

401(k) match

Paid Time Off

Internal Mobility

Tuition Assistance

Bonus Eligibility

Job summary

World Group is hiring a Fleet Coordinator for our Dallas, TX terminal. You will serve as the liaison between local customers and terminal operations, ensuring accurate order processing and timely communication within a fast-paced trucking environment.

The role emphasizes building local relationships with warehouses and vendors, coordinating quote rates, service capabilities, and status updates to optimize fleet performance and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• College Degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized individual with great communication skills.
• Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume.
• Computer skills: Microsoft Office Suite, familiarity with Transportation Management Systems.

Responsibilities

• Communicating quote rates and service capabilities.
• Processing orders as they arrive.
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable.
• Gathering feedback, identifying trends, and proposing ideas to improve customer experience.
• Entering time-sensitive order information accurately into computer systems.
• Responding to questions and requests quickly, aiming to exceed customer expectations.
• Ensuring customer location and contact information is up to date in computer systems.
• Performing other duties as requested.

Skills

Highly organized

Great communication skills

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

World Group is hiring a Fleet Coordinator for our Dallas, TX terminal. You will serve as the liaison between local customers and terminal operations, ensuring accurate order processing and timely communication within a fast-paced trucking environment.

The role emphasizes building local relationships with warehouses and vendors, coordinating quote rates, service capabilities, and status updates to optimize fleet performance and customer satisfaction.