Fleet Coordinator: Flexible, Customer-Focused Operations

ContainerPort Group; Olde West Chester (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

Medical, Prescription, Dental, Vision

Life, AD&D, & Disability insurance

Employee Assistance Program

401(k) plan with up to 6% company map

Paid Time Off

Flexible work arrangements

Internal Mobility & professional 개발

Tuition assistance

Bonus Eligibility

Job summary

World Group and ContainerPort Group seek a Fleet Coordinator for our Columbus, OH terminal. You will be the local face for the customer experience, building relationships with warehouses and vendors, and linking terminal operations to the customer-facing team.

This hands-on role requires strong organization, communication, and the ability to manage time-sensitive information across multiple systems. You will help position our fleet for success and support rapid, reliable service.

Qualifications

• High School Diploma or GED required.
• College Degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized individual with great communication skills.
• Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume.
• Computer skills required: Microsoft Office Suite, familiarity with Transportation Management Systems

Responsibilities

• Communicating quote rates and service capabilities.
• Processing orders as they arrive.
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable.
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience.
• Entering time-sensitive order information accurately into computer systems.
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations.
• Ensuring customer location and contact information is up to date and accurate in computer systems.
• Performing other duties as requested.

Skills

Strong communication

Organized

Customer service

Microsoft Office

Education

High School Diploma or GED

College Degree preferred

Tools

Transportation Management Systems

Microsoft Office Suite

Job description

World Group and ContainerPort Group seek a Fleet Coordinator for our Columbus, OH terminal. You will be the local face for the customer experience, building relationships with warehouses and vendors, and linking terminal operations to the customer-facing team.

This hands-on role requires strong organization, communication, and the ability to manage time-sensitive information across multiple systems. You will help position our fleet for success and support rapid, reliable service.