Columbus Fleet Coordinator — Operations & Customer Care

World Group; Sharonville (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Life, AD&D, & Disability insurance

Employee Assistance Program

401(k) plan with up to 6% companymatch

Paid Time Off

Tuition assistance

Bonus Eligibility

Job summary

World Group is seeking a Fleet Coordinator for our Columbus, OH terminal. You will be the liaison between terminal operations and the customer-facing team, coordinating local activities and ensuring a smooth workflow for shipments.

Join a team that values fast, accurate communication and proactive problem solving. A High School Diploma or GED is required, and experience with transportation management systems is a plus. We offer competitive benefits and opportunities for growth.

Qualifications

• High School Diploma or GED is required.
• College degree is preferred.
• 1+ year trucking industry experience is preferred.
• Strong organizational and communication skills are essential.
• Proficiency with Microsoft Office and Transportation Management Systems.

Responsibilities

• Communicating quote rates and service capabilities.
• Processing orders as they arrive.
• Providing shipment status updates and alternative solutions when applicable.
• Gathering feedback and identifying trends to improve the customer experience.
• Entering time-sensitive order information into computer systems.
• Responding quickly to questions to exceed customer expectations.
• Ensuring customer location and contact information is up to date in systems.
• Performing other duties as requested.

Skills

Communication skills

Organization

Education

High School Diploma or GED

College degree

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

World Group is seeking a Fleet Coordinator for our Columbus, OH terminal. You will be the liaison between terminal operations and the customer-facing team, coordinating local activities and ensuring a smooth workflow for shipments.

Join a team that values fast, accurate communication and proactive problem solving. A High School Diploma or GED is required, and experience with transportation management systems is a plus. We offer competitive benefits and opportunities for growth.