Fleet Coordinator — Customer-Focused Logistics

World Group; Olde West Chester (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Medical, Prescription, Dental, Vision

Life insurance

AD&D insurance

Disability insurance

Employee assistance

401(k) plan

Paid time off

Flexible work

Tuition assistance

Bonus eligibility

Job summary

World Group is seeking a Fleet Coordinator for its Columbus, OH terminal to manage local customer experience and link terminal operations with the customer-facing team.

You will quote rates, process orders, share shipment updates, and identify service improvements while maintaining accurate data in our systems. A fast-paced, team-oriented environment requires strong organization and communication skills.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• 1+ year trucking industry experience preferred.
• Strong organizational and communication skills.
• Able to manage high-volume email/phone/messaging.

Responsibilities

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing shipment status and delivery information
• Gathering feedback and suggesting improvements
• Entering time-sensitive order data into systems
• Responding promptly to questions to exceed expectations
• Keeping customer location and contact info up to date
• Performing other duties as requested

Skills

Communication skills

Organization

Fast-paced work

Education

High School Diploma or GED

College Degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

World Group is seeking a Fleet Coordinator for its Columbus, OH terminal to manage local customer experience and link terminal operations with the customer-facing team.

You will quote rates, process orders, share shipment updates, and identify service improvements while maintaining accurate data in our systems. A fast-paced, team-oriented environment requires strong organization and communication skills.