Fleet Card Support & Billing Specialist

Retif Oil & Fuel; Harvey (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Paid time off

Paid holidays

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Disability Insurance

Life Insurance

AD&D insurance

And more!

Job summary

Retif Oil & Fuel in Harvey, LA is seeking a Customer Support & Billing Specialist to serve as a main contact for fleet card customers and to support accurate account setup, transaction processing, and billing. The role blends customer service, analytics, and organization in a fast-paced environment, requiring meticulous attention to detail and strong communication across multiple channels.

The position may involve occasional evenings or weekends and travel as needed; benefits and growth

Qualifications

• Analytical thinking and problem-solving with sound judgment.
• Strong organizational and time management skills to prioritize demands.
• Excellent verbal and written communication; customer-focused approach.
• Proficiency with Microsoft Excel and Office; willingness to learn new software.

Responsibilities

• Serve as a knowledgeable, responsive point of contact for fleet card customers across multiple channels.
• Establish and maintain fleet card accounts and cardholder records in company systems.
• Support processing, reconciliation, and billing of fleet card transactions; research discrepancies as needed.
• Monitor account activity for irregularities and coordinate resolution of claims.
• Gather, analyze, and present information to fulfill customer requests and support decisions.
• Manage a high-volume workload to meet service expectations and deadlines.
• Other duties as assigned.

Skills

Analytical thinking

Time management

Communication skills

MS Office / Excel

Customer service

Education

High school diploma / GED

Tools

CRM software

Job description

Retif Oil & Fuel in Harvey, LA is seeking a Customer Support & Billing Specialist to serve as a main contact for fleet card customers and to support accurate account setup, transaction processing, and billing. The role blends customer service, analytics, and organization in a fast-paced environment, requiring meticulous attention to detail and strong communication across multiple channels.

The position may involve occasional evenings or weekends and travel as needed; benefits and growth