Fleet Card Support & Billing Specialist

Retif Oil & Fuel, L.L.C.; Harvey (LA); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Retirement Plan

Paid time off

Paid holidays

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Company paid disability insurance

Company paid life insurance

Company paid AD&D insurance

And more!

Descripción de la vacante

Retif Oil & Fuel, L.L.C. is seeking a Customer Support & Billing Specialist to service fleet card customers, maintain accounts, and handle billing processes. The role requires strong analytical skills, excellent communication, and proficiency with MS Office, especially Excel.

You will manage inquiries across multiple channels, reconcile transactions, and monitor activity to address discrepancies. This is a fast-paced, detail-oriented position in Harvey, LA.

Formación

• Strong analytical, critical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, particularly Excel.
• High level of accuracy and attention to detail.
• Customer-focused, professional approach to service and relationship building.

Responsabilidades

• Serve as a knowledgeable, responsive point of contact for fleet card customers across multiple channels.
• Establish and maintain fleet card accounts, cardholder records, and related program settings in company systems.
• Support the accurate processing, reconciliation, and billing of fleet card transactions, and research and resolve discrepancies.
• Monitor account activity for irregularities, respond to alerts, and coordinate resolution of claims.
• Gather, analyze, and present information to fulfill customer requests and support internal decision-making.
• Manage and prioritize a varied, high-volume workload to meet service expectations and deadlines.
• Other duties as assigned.

Conocimientos

Analytical skills

Problem solving

Communication

Excel

MS Office

Educación

High school diploma or GED

Herramientas

MS Office

Descripción del empleo

Retif Oil & Fuel, L.L.C. is seeking a Customer Support & Billing Specialist to service fleet card customers, maintain accounts, and handle billing processes. The role requires strong analytical skills, excellent communication, and proficiency with MS Office, especially Excel.

You will manage inquiries across multiple channels, reconcile transactions, and monitor activity to address discrepancies. This is a fast-paced, detail-oriented position in Harvey, LA.