Fleet Accounts Manager - Operations & Compliance

Wheels; Schaumburg (IL); Hybrid; USD 55,000 - 77,000; Full time

Job summary

Wheels in Schaumburg, IL, is looking for an Account Manager, Fleet Administration who will serve as a trusted partner to clients, ensuring their fleet programs run efficiently, compliantly, and with care. You will manage driver and vehicle data, drive non-compliance resolution, and translate strategic goals into day‑to‑day action across internal teams.

You will lead cross‑functional collaboration with Client Management, operations, suppliers, and client contacts, maintain regular communications,

Qualifications

• High School Diploma is required, bachelor's degree preferred.
• 2 years of customer service experience in a high-volume, multi-tasking environment.
• Salesforce and Tableau experience preferred.

Responsibilities

• Manage a diverse portfolio of clients.
• Partner with the client on fleet goals and expectations.
• Maintain account communication with the Fleet Consulting Executive and Client Services Manager.
• Establish yourself as a knowledgeable resource in products, services, and communications.
• Lead training with new and existing drivers and client contacts on all available tools.

Skills

Excellent communication

MS Office proficiency

Time management

Team collaboration

Adaptability

Problem solving

Education

High School Diploma

Bachelor's degree preferred

Tools

Salesforce

Tableau

Job description

Wheels in Schaumburg, IL, is looking for an Account Manager, Fleet Administration who will serve as a trusted partner to clients, ensuring their fleet programs run efficiently, compliantly, and with care. You will manage driver and vehicle data, drive non-compliance resolution, and translate strategic goals into day‑to‑day action across internal teams.

You will lead cross‑functional collaboration with Client Management, operations, suppliers, and client contacts, maintain regular communications,