Flagship Store Leader: Growth, Ops & Team Excellence

FedEx Office; Los Angeles (CA); On-site; USD 62,000 - 80,000; Full time

Job summary

FedEx Office in Los Angeles is seeking a Senior Store Manager and Flagship Store Manager to run our largest retail store, growing the business while upholding Purple Promise service and operational excellence. You will lead, coach, and develop direct reports, and partner with major accounts for strategic solutions.

The role emphasizes driving financial results, supervising store operations, and ensuring compliance with relevant regulations, while maintaining a high standard of customer

Qualifications

• Bachelor’s Degree preferred; High School or GED required.
• 4+ years of related experience, including 3+ years of supervisory experience.
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel.

Responsibilities

• Understand and model FedEx Office values to customers and team members.
• Build and lead high performing teams using FedEx Office tools and judgment.
• Coach and develop your team to meet company goals and performance standards.
• Serve as a consultative partner to key accounts and host properties to fulfill client needs.
• Ensure an exceptional store experience that supports the FedEx brand.
• Own store controls including SOPs, financials, safety and compliance.

Skills

Leadership

Coaching

Customer service

Decision making

Education

Bachelor’s degree

High school diploma / GED

Tools

Microsoft Office

Job description

FedEx Office in Los Angeles is seeking a Senior Store Manager and Flagship Store Manager to run our largest retail store, growing the business while upholding Purple Promise service and operational excellence. You will lead, coach, and develop direct reports, and partner with major accounts for strategic solutions.

The role emphasizes driving financial results, supervising store operations, and ensuring compliance with relevant regulations, while maintaining a high standard of customer