Flagship Store Leader & Growth Architect

FedEx Office and Print Services; Los Angeles (CA); On-site; USD 62,000 - 80,000; Full time

Job summary

FedEx Office and Print Services in Los Angeles seeks a Senior Store Manager and Flagship Store Manager to run and grow the store while maintaining Purple Promise service and excellence. You will lead, coach, and develop your direct reports to help achieve store financial goals.

You will regularly work with large accounts, ensure optimal customer experience, and drive operational controls including SOPs, safety, and compliance. Strong leadership and decision-making are essential.

Qualifications

• Bachelor's degree preferred.
• Minimum High School or GED.
• 4+ years of related experience, including 3+ years of supervisory experience.
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel.

Responsibilities

• Model FedEx Office values to customers and team members.
• Build and inspire high performing teams; train, develop, retain and manage performance.
• Coach and teach your team and ensure tools/information to support company goals.
• Work with large accounts and serve as consultative partner to host properties and commercial sales.
• Ensure an exceptional store experience that engages customers and supports the FedEx brand.

Skills

Leadership

Team building

Customer service

Sales targets

Operations management

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

FedEx Office and Print Services in Los Angeles seeks a Senior Store Manager and Flagship Store Manager to run and grow the store while maintaining Purple Promise service and excellence. You will lead, coach, and develop your direct reports to help achieve store financial goals.

You will regularly work with large accounts, ensure optimal customer experience, and drive operational controls including SOPs, safety, and compliance. Strong leadership and decision-making are essential.