Flagship Store Leader: Growth & Operations Expert

FedEx Office; Fort Lauderdale (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

FedEx Office in Fort Lauderdale seeks a Senior Store Manager to lead our flagship store, driving growth while delivering Purple Promise service.

You will coach a high-performing team, manage major accounts, and ensure financial and customer experience targets are met. This role requires strong leadership, operations oversight, and the ability to work across functions to optimize profitability.

Qualifications

• Bachelor’s degree preferred; minimum high school diploma or GED.
• 4+ years in related retail/service experience with 3+ years in supervision.
• Proficient with Microsoft Office tools (Word, PowerPoint, Outlook, Excel).

Responsibilities

• Lead and develop a high performing store team with coaching and training.
• Drive store financial performance while delivering Purple Promise service.
• Partner with key accounts and host properties to serve major customers.
• Oversee store controls, SOPs, safety, security, scheduling and compliance.
• Manage daily operations, inventory, accounts receivable and banking deposits.
• Ensure an exceptional store experience and attainment of targets.

Skills

Leadership

Team development

Decision making

Education

Bachelor’s Degree preferred

High School diploma or GED

Tools

Microsoft Office (Word, PowerPoint, Outlook, Excel)

Job description

FedEx Office in Fort Lauderdale seeks a Senior Store Manager to lead our flagship store, driving growth while delivering Purple Promise service.

You will coach a high-performing team, manage major accounts, and ensure financial and customer experience targets are met. This role requires strong leadership, operations oversight, and the ability to work across functions to optimize profitability.