Flagship Store Leader: Growth & Experience

FedEx-Offic; Springfield Township (Delaware County); On-site; USD 60,000 - 90,000; Full time

Job summary

FedEx Office is seeking a Senior Store Manager to lead and grow the flagship store, ensuring Purple Promise service, operational excellence, and coaching a high-performing team. You will manage key accounts, drive financial results, and embody FedEx Office values while developing your direct reports.

Ideal candidates bring 4+ years of retail leadership, strong Microsoft Office skills, and the ability to travel as needed to meet customer and business needs.

Qualifications

• 4+ years of related experience with 3+ years in supervisory roles.
• Proficient in Microsoft Office tools (Word, PowerPoint, Outlook, Excel).
• Bachelor’s Degree preferred.
• Minimum High School or GED.

Responsibilities

• Lead and coach a high performing store team with training and development.
• Build relationships with large accounts and host properties.
• Ensure exceptional store experience and brand alignment.
• Manage store controls including SOPs, financials, safety, and scheduling.
• Regularly review accounts receivable, inventories, and daily sales recaps.
• Plan and delegate to meet financial and customer experience targets.

Skills

Leadership experience

Team building

Coaching

Education

Bachelor’s Degree preferred

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Office is seeking a Senior Store Manager to lead and grow the flagship store, ensuring Purple Promise service, operational excellence, and coaching a high-performing team. You will manage key accounts, drive financial results, and embody FedEx Office values while developing your direct reports.

Ideal candidates bring 4+ years of retail leadership, strong Microsoft Office skills, and the ability to travel as needed to meet customer and business needs.