Fixed Route Operations Leader — Drive Safe & On Time

MV Transportation; Augusta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

MV Transportation in Augusta, GA is seeking a Fixed Route Operations Manager to assist the General Manager in overseeing daily tasks to ensure safe, timely, and courteous service.

The role focuses on supervising dispatchers and operators, monitoring performance, addressing community concerns, maintaining on-time performance, and upholding safety and training programs in compliance with contract requirements.

Qualifications

• 1–3 years of management in a fixed-route environment.
• Experience in scheduling and personnel management.
• Knowledge of contractual obligations and company policies.
• Strong written and verbal communication skills.
• Trapeze experience preferred.
• Ability to manage a fast-paced environment.

Responsibilities

• Ensure Fixed Route services are provided in a safe, reliable and timely manner.
• Directly supervise the Dispatchers and Fixed Route operators.
• Monitor operating performance and drive continual improvement in service quality.
• Oversee and provide timely response to community concerns regarding bus operations.
• Effectively manage on-time performance and driver availability.
• Effectively manage customer relations through direct contact and outreach programs.
• Identify, train and mentor location staff.
• Maintain routine communication with location staff and support team members.
• Assist in overseeing safety and training programs to ensure compliance with requirements.
• Maintain safety culture of the division and meet client expectations.
• Assist with periodic departmental audits and review key operational metrics.
• Implement and adhere to company policies and procedures.

Skills

Management experience

Scheduling

Personnel management

Training

Written communication

Verbal communication

Contractual knowledge

Trapeze experience

Fast-paced environment

Job description

MV Transportation in Augusta, GA is seeking a Fixed Route Operations Manager to assist the General Manager in overseeing daily tasks to ensure safe, timely, and courteous service.

The role focuses on supervising dispatchers and operators, monitoring performance, addressing community concerns, maintaining on-time performance, and upholding safety and training programs in compliance with contract requirements.