Fixed-Route Transit Operations Leader

MV Transportation; Spartanburg (SC); On-site; USD 110,000 - 150,000; Full time

Job summary

MV Transportation is seeking a Fixed Route General Manager in Spartanburg, SC to lead the location, deliver annual business plans, and manage daily operations of the transportation contract in line with agency and company policies.

You will supervise staff, oversee maintenance, safety programs, and labor relations, while driving client satisfaction and contract renewals through strong operations and financial management.

Qualifications

• Five (5) years of management experience in supervising and operating a fixed-cost transit property or similar operation.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, safety, and DOT/FTA compliance.
• MS Office proficiency, strong analytical, and written/verbal communication skills.

Responsibilities

• Effectively manage customer relations through direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Communicate frequently with location staff and support team members.
• Oversee vehicle maintenance plan and fleet availability to meet service requirements.
• Oversee safety and training programs to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact to meet or exceed expectations.
• Conduct periodic departmental audits.
• Review key operational metrics daily, weekly and monthly.
• Ensure location financial metrics are managed with action plans for financial, safety and operational targets.
• Adhere to company policies and procedures.
• Participate in labor relations activities.
• Provide insight to support contract renewals.
• Create and present location annual budgets.

Skills

Fixed-route operations

Labor/union negotiations

Dispatch & scheduling

DOT/FTA compliance

MS Office & analytics

Staff communication

Education

College degree or equivalent business management experience

Job description

MV Transportation is seeking a Fixed Route General Manager in Spartanburg, SC to lead the location, deliver annual business plans, and manage daily operations of the transportation contract in line with agency and company policies.

You will supervise staff, oversee maintenance, safety programs, and labor relations, while driving client satisfaction and contract renewals through strong operations and financial management.