Fitness Front Desk Pro: Member Experience

Planet Fitness; Ela Wada Terrace (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) plan

Dental insurance

Health insurance

Vision insurance

Paid time off

Employee discount

Flexible schedule

Job summary

Planet Fitness is seeking a friendly Front Desk Associate to greet members, answer questions, and support a positive club environment.

You will handle member inquiries, process payments, promote promotions, and help maintain a clean, welcoming club floor during your shift.

This in-person role at our Tennessee clubs requires a reliable, energetic team player with customer service experience; flexible weekday/weekend availability is a plus.

Qualifications

• 18 years old or older.
• A High School Diploma or Equivalent required.
• Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Responsibilities

• Welcome and assist members in a confident, professional, and friendly manner.
• Provide gracious and efficient telephone service and respond to inquiries.
• Process payments from customers and issue receipts.
• Promote products and special promotions to drive revenue.
• Maintain the cleanliness of the club during the shift.

Skills

Customer service

Multi-tasking

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a friendly Front Desk Associate to greet members, answer questions, and support a positive club environment.

You will handle member inquiries, process payments, promote promotions, and help maintain a clean, welcoming club floor during your shift.

This in-person role at our Tennessee clubs requires a reliable, energetic team player with customer service experience; flexible weekday/weekend availability is a plus.