Fitness Club Member Experience & Sales Concierge

24 Hour Fitnes; Bothell (WA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401(k) with match

Paid time off

Job summary

24 Hour Fitness in Washington state is seeking a friendly Sales and Service Associate who welcomes new members and guides them through their fitness journey. You’ll build genuine relationships, answer questions, and connect members with resources and programs.

The role blends service with sales, and requires flexibility to support Kids' Club locations as needed. The position emphasizes a welcoming, inclusive experience, safety, and collaboration with team members to help members achieve their

Qualifications

• Authenticity and integrity in interactions with members.
• Genuine interest in helping others and personal growth.
• Positive, can-do attitude and goal orientation.
• Willingness to learn from challenges and adapt.
• Strong service mentality to deliver exceptional member experiences.
• Minimum 1 year of experience in retail or fitness sales.

Responsibilities

• Develop first-name relationships with members and guide them to resources.
• Maintain a clean, safe gym environment for members and guests.
• Deliver a welcoming sales and service experience to inspire next steps.
• Support onboarding to connect members with fitness offerings and programs.
• Assist in Kids' Club duties as needed where applicable.

Skills

Customer service

Sales & service orientation

Interpersonal skills

Self-motivated

Education

High school diploma or equivalent

CPR and AED certification within 60 days

Job description

24 Hour Fitness in Washington state is seeking a friendly Sales and Service Associate who welcomes new members and guides them through their fitness journey. You’ll build genuine relationships, answer questions, and connect members with resources and programs.

The role blends service with sales, and requires flexibility to support Kids' Club locations as needed. The position emphasizes a welcoming, inclusive experience, safety, and collaboration with team members to help members achieve their