Fitness Membership Concierge & Onboarding

24 Hour Fitness; Brea (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Company-paid life and accident保险

Job summary

24 Hour Fitness is seeking a Sales & Service Associate to welcome members and guide their fitness journey. You will build genuine relationships, understand individual goals, and provide personalized recommendations to support members’ success within our community.

In California locations with Kids' Club, duties include supervising children, maintaining safety, and ensuring a smooth check-in/out process while upholding TrustLine registration requirements. Availability includes full-time shifts.

Qualifications

• Demonstrate authenticity, sincerity, and open‑mindedness; integrity is essential.

Responsibilities

• Develop first-name relationships with members and resolve concerns.
• Keep the gym clean, well‑maintained, and safe for members.
• Deliver a welcoming sales and service experience to guests and members.
• Support onboarding for new members and connect them to fitness offerings.
• California Kids' Club locations require TrustLine registration and related duties.

Skills

Authenticity & integrity

Customer service

Retail/fitness sales

Self-motivation

CPR/AED certification

Job description

24 Hour Fitness is seeking a Sales & Service Associate to welcome members and guide their fitness journey. You will build genuine relationships, understand individual goals, and provide personalized recommendations to support members’ success within our community.

In California locations with Kids' Club, duties include supervising children, maintaining safety, and ensuring a smooth check-in/out process while upholding TrustLine registration requirements. Availability includes full-time shifts.