Gym Member Success & Sales Associate

24 Hour Fitness; Kaneohe (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Medical and dental coverage

Job summary

24 Hour Fitness is seeking a Sales and Service Associate to warmly welcome new members and guide them through the start of their fitness journey. You will listen to member goals, suggest personalized solutions, and contribute to a motivating, results‑driven experience within our Windward City location.

The role emphasizes building genuine relationships, offering an outstanding sales and service experience, and helping new members connect with our fitness offerings.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Preferred childcare experience for locations with Kids' Club

Responsibilities

• Develop first-name relationships with members, answer questions, resolve concerns, and connect them with resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming, informative, and inclusive sales and service experience to all guests and members.
• Support an exceptional onboarding experience to help new members get connected to fitness offerings.
• Assist in Kids' Club responsibilities at locations that have Kids' Club as assigned.

Skills

Customer service

Retail sales

Listening skills

Communication

Job description

24 Hour Fitness is seeking a Sales and Service Associate to warmly welcome new members and guide them through the start of their fitness journey. You will listen to member goals, suggest personalized solutions, and contribute to a motivating, results‑driven experience within our Windward City location.

The role emphasizes building genuine relationships, offering an outstanding sales and service experience, and helping new members connect with our fitness offerings.