Member Experience & Fitness Sales Concierge

24 Hour Fitness; Redmond (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Health insurance

Job summary

24 Hour Fitness in Redmond, WA is seeking a member-focused associate to welcome new members and guide them at the start of their fitness journey.

You will listen to goals, recommend personalized solutions, and deliver a friendly, inclusive experience that motivates members to pursue their fitness aims. The role requires strong interpersonal skills, a positive attitude, and reliability.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• You help keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.

Skills

Customer service

Sales

Interpersonal skills

Retail sales

Job description

24 Hour Fitness in Redmond, WA is seeking a member-focused associate to welcome new members and guide them at the start of their fitness journey.

You will listen to goals, recommend personalized solutions, and deliver a friendly, inclusive experience that motivates members to pursue their fitness aims. The role requires strong interpersonal skills, a positive attitude, and reliability.