Member Experience & Fitness Concierge

24 Hour Fitness; Vancouver (WA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal培训

Job summary

24 Hour Fitness in Washington state seeks a full‑time Sales and Service Associate to warmly welcome new members, listen to goals, and tailor solutions that drive fitness success. You will support onboarding, keep the gym inviting, and provide exceptional service across all guest interactions.

The role emphasizes building trust, assisting with memberships, and maintaining a safe, clean environment while promoting the brand and its programs.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Strong service mentality and desire to deliver exceptional member experiences.

Responsibilities

• Develop first-name relationships with members and resolve concerns.
• Maintain clean, safe gym environment and assist guests.
• Deliver a welcoming sales and service experience to inspire fitness goals.
• Support onboarding to connect members with fitness offerings and programs.
• Handle Kids' Club responsibilities where applicable, including supervision and safety.

Skills

Retail sales

Fitness sales

Customer service

CPR & AED certified

Job description

24 Hour Fitness in Washington state seeks a full‑time Sales and Service Associate to warmly welcome new members, listen to goals, and tailor solutions that drive fitness success. You will support onboarding, keep the gym inviting, and provide exceptional service across all guest interactions.

The role emphasizes building trust, assisting with memberships, and maintaining a safe, clean environment while promoting the brand and its programs.