Fitness Club Front Desk & Guest Concierge

WTS Spa and Fitness; New York (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

Arch Amenities Group is seeking a Fitness Front Desk Associate in Manhattan Plaza Health Club. You will greet guests and members, answer inquiries, handle payments, and maintain facility cleanliness while promoting the Arch experience.

Must be able to stand for long periods, lift up to 25 lbs, and work nights or weekends. You will communicate facility amenities to members and support program reservations as needed.

Qualifications

• High School diploma required; college degree preferred.
• Experience handling money.
• Excellent communication and customer service skills.
• Energetic, organized, and able to multitask.
• Willing to work nights, weekends, and holidays.
• Ability to stand for long periods.
• Able to lift up to 25 lbs.

Responsibilities

• Greet guests and members and answer inquiries.
• Process transactions and handle payments.
• Maintain facility cleanliness and safety.
• Develop knowledge of facility and amenities to communicate effectively.
• Enroll members in programs and make reservations for services.
• Communicate with staff; maintain records and reports.

Skills

Customer service

Communication

Organization

Team player

Professional demeanor

Verbal & written skills

Flexible schedule

Lifting ability

Flexible night/weekend shifts

Attention to detail

Education

High School diploma; college degree preferred

Job description

Arch Amenities Group is seeking a Fitness Front Desk Associate in Manhattan Plaza Health Club. You will greet guests and members, answer inquiries, handle payments, and maintain facility cleanliness while promoting the Arch experience.

Must be able to stand for long periods, lift up to 25 lbs, and work nights or weekends. You will communicate facility amenities to members and support program reservations as needed.