Fitness Club AGM & Member Experience Leader

Vasa Fitness; Omaha (NE); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Two gym memberships

401k options

Benefits for 30+ hours

Job summary

VASA Fitness in Omaha, NE seeks an Assistant General Manager to support the GM, drive club performance, and lead a high-impact Member Experience team. This role emphasizes sales coaching, training, and cross-department leadership to deliver an exceptional guest experience.

The AGM leads by example, develops a strong MES team, and ensures a welcoming, UPLIFT culture across the club. Join a growth-focused, community-driven fitness brand with a company-paid benefits package.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 3+ years customer service in a retail, restaurant or in-person service industry.
• 3+ years leading operational teams.
• Strong verbal and written communication skills.
• Must obtain a current CPR certification.
• Pass a background check.

Responsibilities

• Directly support the GM in managing pace, financial performance, and consistency in the club.
• Lead membership sales training and coach MES on sales techniques and strategies.
• Schedule and facilitate training for all new team members.
• Ensure club coverage seven days a week with a staggered schedule.
• Recruit, hire, and train frontline team members.
• Promote UPLIFT culture and oversee club departments for operational excellence.
• Coach MES to drive member growth and retention through proven tactics.

Skills

Customer service

Team leadership

Communication

CPR certification

Education

High school diploma or GED

Bachelor's degree preferred

Job description

VASA Fitness in Omaha, NE seeks an Assistant General Manager to support the GM, drive club performance, and lead a high-impact Member Experience team. This role emphasizes sales coaching, training, and cross-department leadership to deliver an exceptional guest experience.

The AGM leads by example, develops a strong MES team, and ensures a welcoming, UPLIFT culture across the club. Join a growth-focused, community-driven fitness brand with a company-paid benefits package.