Assistant General Manager — Gym Ops & Member Growth

Vasa Fitness co; American Fork (UT); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

Gym memberships

401k options

Benefits for 30+ hrs

Job summary

VASA Fitness in American Fork, UT seeks an Assistant General Manager to drive club results, coach Member Experience Specialists, and uphold an upbeat, UPLIFT culture. You will support the General Manager, oversee operations, and develop a high-performing team focused on guest experience and membership growth.

The AGM leads by example, provides sales training, schedules shifts, and ensures a welcoming, brand-aligned experience while prioritizing club profitability and continuous growth.

Qualifications

• 3+ years of customer service in retail/restaurant/in-person service
• 3+ years leading operational teams
• Strong verbal and written communication skills
• Ability to build relationships and influence others
• Personal interest in health, wellness, fitness, and nutrition
• Must obtain a CPR certification
• Pass a background check

Responsibilities

• Support the General Manager by forecasting staffing needs and guiding club operations
• Lead membership sales training and coach MES on sales techniques and guest journeys
• Schedule shifts to ensure 7-day GM/AGM coverage
• Recruit and develop front-line staff; oversee lead roles (MEL, PTL, GFSTL, CCTL)
• Maintain the UPLIFT culture in the club and deliver a welcoming guest experience
• Drive club profitability and member growth through effective leadership and training

Skills

Customer service

Team leadership

Communication skills

Interpersonal relationships

CPR certification

Background check

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

VASA Fitness in American Fork, UT seeks an Assistant General Manager to drive club results, coach Member Experience Specialists, and uphold an upbeat, UPLIFT culture. You will support the General Manager, oversee operations, and develop a high-performing team focused on guest experience and membership growth.

The AGM leads by example, provides sales training, schedules shifts, and ensures a welcoming, brand-aligned experience while prioritizing club profitability and continuous growth.