Club Operations & Sales Leader

Vasa Fitness; Westminster (CO); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Two gym memberships

401k options

Job summary

VASA Fitness in Westminster, CO seeks an Assistant General Manager (AGM) to help drive club operations and lead a high-performing Member Experience team. In this role, you will partner with the General Manager to guide daily activities, ensure exceptional member experiences, and coach the MES team to reach sales and service targets.

The AGM leads by example, trains frontline staff, and sustains the UPLIFT culture, while overseeing recruitment, development, and performance.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 3+ years customer service in a retail, restaurant or in-person based service industry.
• 3+ years leading operational teams.
• Strong verbal and written communication skills.
• Build relationships by establishing trust quickly and positively influencing others.
• Personal interest in health, wellness, fitness, and nutrition.
• Must obtain a current CPR certification.
• Pass a background check.

Responsibilities

• Support the General Manager (GM) by forecasting upcoming staffing needs.
• Manages and support the team leads to achieve club goals.
• Delegate tasks to maximize efficiencies and create balanced workloads and validate completion.
• Lead membership sales efforts as the club's primary sales trainer--setting personal production standards, conducting regular sales training with Member Experience Specialists, and partnering with the GM to create and execute sales plans that drive member growth through effective behaviors and tactics.
• Have frequent conversations with all team members to understand changing work.
• Work with the GM to schedule and conduct interviews and ensure the right candidates are hired for open positions.
• Schedule and facilitate training for all new team members.
• Collaborate with the GM to create a welcoming environment for interviewing candidates and new hires.
• Constantly evaluate team member-to-member interactions
• Provide in-the-moment coaching and feedback to recognize success and address opportunities for improvement.

Skills

Customer service

Sales training

Leadership

Team management

Communication skills

Coaching

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

VASA Fitness in Westminster, CO seeks an Assistant General Manager (AGM) to help drive club operations and lead a high-performing Member Experience team. In this role, you will partner with the General Manager to guide daily activities, ensure exceptional member experiences, and coach the MES team to reach sales and service targets.

The AGM leads by example, trains frontline staff, and sustains the UPLIFT culture, while overseeing recruitment, development, and performance.