Fitness Center Member Concierge

Exos Partners, LLC; Cambridge, Northern (MA, KY); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Job summary

Exos Partners, LLC is seeking a Receptionist to join our team. You will greet members, support enrollment at the front desk, and provide outstanding customer service.

Responsibilities include assisting with payroll coordination, supporting financial tracking, maintaining inventory for lockers and towels, and producing monthly membership reports. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and customer-service mindset.
• Proficient in Google applications and Microsoft Office.
• Excellent written and verbal communication skills.

Responsibilities

• Provide high-quality personalized member service with a positive attitude.
• Greet members, assist with enrollment and front desk operations.
• Coordinate with the manager to ensure payroll accuracy.
• Assist with financial tracking reports.
• Maintain locker and towel service inventory and tracking.
• Prepare monthly membership reports and audits.
• Address member concerns and feedback promptly.
• Keep fitness centers stocked and clean.
• Perform other duties as needed.

Skills

Strong organizational skills

Customer-service oriented

Written and verbal communication

Education

High School diploma

Tools

Google Workspace

Microsoft Office

Job description

Exos Partners, LLC is seeking a Receptionist to join our team. You will greet members, support enrollment at the front desk, and provide outstanding customer service.

Responsibilities include assisting with payroll coordination, supporting financial tracking, maintaining inventory for lockers and towels, and producing monthly membership reports. Strong communication and organizational skills are essential.