Front Desk & Membership Experience Specialist

20 - EXOS Works, LLC; Cambridge (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Job summary

Exos is seeking a friendly Receptionist to join our team at our fitness centers in Massachusetts. You will greet members, assist with enrollment, manage front desk operations, and support payroll and monthly membership reporting.

Ideal candidates have a HS diploma, strong organizational and communication skills, and proficiency with Google apps and MS Office. This on-site role offers comprehensive benefits and opportunities to contribute to member satisfaction daily.

Qualifications

• Minimum of a High School diploma obtained.
• Strong organizational skills and customer-service oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.

Responsibilities

• Greet and welcome new fitness center members and assist with enrollment
• Handle front desk operations with a positive, helpful attitude
• Coordinate with Manager to ensure accurate payroll
• Assist with financial tracking reports and membership audits
• Maintain locker and towel service program records
• Prepare membership reports and monthly audits
• Respond to member concerns and feedback promptly
• Keep fitness centers stocked and clean
• Other duties as needed

Skills

Customer service

Organizational skills

Written and verbal communication

Google applications

Education

High School diploma

Tools

Google applications

Microsoft Office

Job description

Exos is seeking a friendly Receptionist to join our team at our fitness centers in Massachusetts. You will greet members, assist with enrollment, manage front desk operations, and support payroll and monthly membership reporting.

Ideal candidates have a HS diploma, strong organizational and communication skills, and proficiency with Google apps and MS Office. This on-site role offers comprehensive benefits and opportunities to contribute to member satisfaction daily.