Temporary Front Desk & Member Concierge

Exos Partners, LLC; New York, Northern (NY, KY); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Reasonable accommodations

Job summary

Exos is seeking a Substitute Front Desk Associate in New York to greet members, enroll new signups, and manage front desk operations. You’ll coordinate with the manager to ensure payroll accuracy and support financial tracking reports, while keeping locker and towel inventories in check and assisting with monthly membership audits.

The role emphasizes customer service excellence, clear written and verbal communication, and a proactive, organized approach to daily gym operations.

Qualifications

• Minimum of a High School diploma obtained.
• Strong organizational skills and customer-service oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.

Responsibilities

• Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude.
• Greet and welcome new fitness center members, assist with membership enrollment and front desk operations.
• Coordinate with Manager to ensure accurate payroll.
• Assist and provide information for financial tracking reports.
• Assist and maintain accurate tracking of locker and towel service program and inventory items.
• Assist with accurate fitness center membership reports and complete monthly membership audits.
• Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner.
• Assist with keeping the fitness centers well stocked and clean.
• Other duties as needed.

Skills

Organizational skills

Customer service orientation

Written and verbal communication

Education

High School diploma

Tools

Google Apps

Microsoft Office

Job description

Exos is seeking a Substitute Front Desk Associate in New York to greet members, enroll new signups, and manage front desk operations. You’ll coordinate with the manager to ensure payroll accuracy and support financial tracking reports, while keeping locker and towel inventories in check and assisting with monthly membership audits.

The role emphasizes customer service excellence, clear written and verbal communication, and a proactive, organized approach to daily gym operations.