Reception Associate

exos; Dallas (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Exos is seeking a friendly Receptionist to join our Dallas fitness team. You will be the first point of contact for members, assist with enrollment, and support front desk operations with a professional, client-first mindset.

You will work with the Manager to ensure payroll accuracy, generate routine membership and financial reports, and help maintain locker and towel inventories while keeping the facility clean and welcoming for all members.

Qualifications

• High school diploma required
• Strong organizational and customer-service focus
• Proficiency in Google apps and Microsoft Office
• Excellent written and verbal communication

Responsibilities

• Provide high level customer service at the front desk
• Greet members and assist with enrollment
• Coordinate with Manager for payroll accuracy
• Assist with financial tracking reports
• Maintain locker and towel service inventory
• Prepare monthly membership reports
• Respond to member concerns promptly
• Keep fitness centers stocked and clean
• Perform other duties as needed

Skills

Customer service

Organizational skills

Communication skills

Front desk experience

Google Apps

Microsoft Office

Education

High School diploma

Tools

Google Apps

Microsoft Office

Job description

Job Summary

Responsibilities

• We're seeking a Receptionist to join our team. As a Receptionist you will:
• Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
• Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
• Coordinate with Manager to ensure accurate payroll
• Assist and provide information for financial tracking reports
• Assist and maintain accurate tracking of locker and towel service program and inventory items
• Assist with accurate fitness center membership reports and complete monthly membership audits
• Respond to Member's concerns, suggestions and complaints in a timely, professional and consistent manner.
• Assist with keeping the fitness centers well stocked and clean
• Other duties as needed

Qualifications

• Minimum of a High School diploma obtained
• Strong organizational skills and customer-service oriented approach
• Knowledge of Google applications and Microsoft Office applications
• Highly developed written and verbal communication skills

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we "get you ready" for the moments that matter - whether that's striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We've never been the type to accept the status quo. We're all about studying, learning, innovating, and making waves. And we feel that it's our responsibility to help others because we know there's a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here

EEO is the Law

EEO is the Law Supplement