Firearms Sales Specialist

Rural King; Muncie (IL); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

401(k) matching program

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar program

Associate Assistance Program

RK Cares hardship program

24/7 Chaplaincy Services

Job summary

Rural King is seeking a Firearms Sales Associate to deliver exceptional customer service and expert firearm knowledge in a fast-paced, safety-conscious environment. You will assist customers with product selection, explain features, ensure compliance with laws, and maintain accurate display and records.

You will also engage customers, upsell relevant products, and contribute to a positive shopping experience while staying updated on trends and store promotions.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in firearms sales or related field is desirable.
• Knowledge of federal, state, and local firearms laws and regulations.

Responsibilities

• Greet customers and create a welcoming atmosphere in the department.
• Engage customers to understand needs, preferences, and budgets.
• Provide expert guidance and unbiased product recommendations.
• Ensure compliance with all firearms laws and regulations pertaining to sales and transfers.
• Complete all required firearms compliance training and SOP understanding.
• Assist customers in selecting ammunition, accessories, and related products.
• Maintain organized firearms displays with accurate labeling and pricing.
• Process transactions accurately and efficiently using the POS system.
• Stay updated on firearm trends and models to offer informed recommendations.
• Listen to customer concerns and resolve issues or escalate when needed.
• Build long-term relationships to encourage repeat business and referrals.
• Demonstrate product features and conduct demonstrations when necessary.
• Utilize upselling and cross-selling strategies to increase sales.

Skills

Customer service

Communication

Firearms knowledge

Regulatory compliance

Upselling

POS systems

Education

High school diploma or equivalent

Firearms safety training

Tools

POS register

Retail software

Job description

Rural King is seeking a Firearms Sales Associate to deliver exceptional customer service and expert firearm knowledge in a fast-paced, safety-conscious environment. You will assist customers with product selection, explain features, ensure compliance with laws, and maintain accurate display and records.

You will also engage customers, upsell relevant products, and contribute to a positive shopping experience while staying updated on trends and store promotions.