Firearms Retail Manager - Compliance & Customer Experience

Bass Pro Shops; Destin (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k Retirement Savings

Paid holidays

Paid vacation

Job summary

Bass Pro Shops in Destin, FL seeks a Retail Manager for the Firearms department to oversee firearm compliance, sales, and customer service excellence. You will lead the team, maintain safe handling practices, and ensure inventory and merchandising standards align with corporate policies.

Responsibilities include staff hiring, training, scheduling, and driving sales performance while maintaining strict adherence to laws and safety protocols.

Qualifications

• Minimum 3–5 years in Retail Management that includes firearms safe handling.
• Skilled in accurate ID of firearms and ammunition, their classification and operation.
• Ability to lead teams, train staff, and manage customer service excellence.

Responsibilities

• Supervise firearms department ensuring ATF/state/federal compliance and company policies.
• Oversee merchandising, inventory control, pricing, and sales initiatives.
• Lead staff selection, training, scheduling, and performance coaching.
• Provide exceptional customer service and guide customers in product selection.

Skills

Retail Management

Firearms safety

Customer service

Staff development

Leadership

Education

High School Diploma

Tools

POS systems

Inventory software

Job description

Bass Pro Shops in Destin, FL seeks a Retail Manager for the Firearms department to oversee firearm compliance, sales, and customer service excellence. You will lead the team, maintain safe handling practices, and ensure inventory and merchandising standards align with corporate policies.

Responsibilities include staff hiring, training, scheduling, and driving sales performance while maintaining strict adherence to laws and safety protocols.