Firearms Department Lead: Sales, Safety & Customer Experience

Bass Pro Shops; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Miami, FL is seeking a Team Leader to direct associates in merchandising, safety, and customer service within the store. This role supports leadership in firearms-related sections and helps achieve sales and operational goals.

The position requires 2–4 years in retail with supervisory experience preferred, and a High School Diploma or equivalent. A strong focus on customer satisfaction and product knowledge is essential.

Qualifications

• Minimum education: High School Diploma or Equivalent.
• 2–4 years in retail sales experience.
• Supervisory experience is a plus.

Responsibilities

• Lead department associates and direct daily tasks such as merchandising, stocking, and customer service.
• Coach staff on product knowledge, safety, and customer experience standards.
• Assist in meeting sales, gross margin, and payroll goals.
• Ensure proper pricing, UPC integrity, and plan-o-grams as directed by corporate.

Skills

Retail leadership

Sales analysis

Training & presentations

POS & inventory systems

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops in Miami, FL is seeking a Team Leader to direct associates in merchandising, safety, and customer service within the store. This role supports leadership in firearms-related sections and helps achieve sales and operational goals.

The position requires 2–4 years in retail with supervisory experience preferred, and a High School Diploma or equivalent. A strong focus on customer satisfaction and product knowledge is essential.